Last updated:
May 18, 2025
Digital Design NE Ltd ("we," "us," or "our") is a limited company registered in England and Wales (Registered Number: 15722930). Our registered office is at 1 Hutton Close, South Church Enterprise Park, Bishop Auckland, Durham, England, DL14 6XG, and our operational base is at 8 Guisley Way, Eaglescliffe, TS16 0RF. We are committed to protecting your privacy and handling your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and other applicable data protection laws. This Privacy Policy explains how we collect, process, store, and protect your personal data when you interact with our website, services, or communications.
Data Controller and Contact Details
Data Controller:
Digital Design NE Ltd
8 Guisley Way, Eaglescliffe, TS16 0RF, United Kingdom
Email: info@digitaldesignne.co.uk
Phone: (01642) 433 333
Website: digitaldesignne.co.uk
Data Protection Officer:
Robert Richardson
8 Guisley Way, Eaglescliffe, TS16 0RF
Email: rob@digitaldesignne.co.uk
General Information on Data Processing
1. Scope of Personal Data Processing
We process personal data only to the extent necessary to provide a functional website, deliver our digital design services, and communicate with you. Data is typically processed with your consent, except where consent is not feasible (e.g., for technical reasons) or where processing is permitted by law.
2. Legal Basis for Processing
We rely on the following legal bases under UK GDPR:
Consent (Art. 6(1)(a)): For processing based on your explicit agreement, such as receiving newsletters.
Contract (Art. 6(1)(b)): For processing necessary to perform a contract with you or to take steps prior to entering a contract.
Legal Obligation (Art. 6(1)(c)): For processing required to comply with legal requirements.
Vital Interests (Art. 6(1)(d)): For processing to protect your or another person’s vital interests.
Legitimate Interests (Art. 6(1)(f)): For processing necessary for our legitimate interests, provided your rights and freedoms do not override these interests.
3. Data Deletion and Storage Duration
We delete or restrict personal data once the purpose for its collection is fulfilled, unless retention is required by law. Data is also deleted when statutory retention periods expire, unless further storage is needed to conclude or fulfill a contract.
Your Rights as a Data Subject
Under UK GDPR, you have the following rights regarding your personal data:
Right of Access (Art. 15): You can request confirmation of whether we process your data and access details about the purposes, categories, recipients, storage duration, and more.
Right to Rectification (Art. 16): You can request correction of inaccurate or incomplete data.
Right to Restriction of Processing (Art. 18): You can request restriction of processing if you contest data accuracy, the processing is unlawful, we no longer need the data but you do for legal claims, or you object to processing pending verification of legitimate interests.
Right to Erasure (“Right to be Forgotten”) (Art. 17): You can request deletion of your data if it is no longer needed, you withdraw consent, you object to processing, or it was processed unlawfully, unless we need it for legal obligations, public interest, or legal claims.
Right to Data Portability (Art. 20): You can receive your data in a structured, machine-readable format and transfer it to another controller.
Right to Object (Art. 21): You can object to processing based on legitimate interests or for direct marketing purposes.
Right to Complain: You can lodge a complaint with the Information Commissioner’s Office (ICO):
ICO Address: Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF
Helpline: 0303 123 1113
Website: https://www.ico.org.uk
To exercise these rights, contact us using the details above.
Website and Log Files
1. Scope of Processing
When you visit our website, our system automatically collects data from your device, including:
Browser type and version
Operating system
IP address
Marketing-related data (e.g., page visits)
This data is stored in server log files but not combined with other personal data.
2. Purpose
We store IP addresses temporarily to deliver our website to your device and maintain log files to ensure website functionality, optimize performance, and secure our systems. We do not analyze this data for marketing purposes.
3. Legal Basis
Processing is based on our legitimate interests (Art. 6(1)(f) UK GDPR) to operate a secure and functional website.
4. Storage Duration
Data collected for website delivery is deleted at the end of your session. Log file data is deleted within seven days, with IP addresses anonymized if stored longer.
5. Objection
You can object to this processing, but as it is essential for website operation, objections will be assessed on a case-by-case basis.
Cookies
1. Scope of Processing
Our website uses cookies, which are small files stored on your device. You can choose to accept or reject non-essential cookies via your browser settings or our consent manager. Non-essential cookies process:
IP address
User location
Date and time of website requests
Ad customization
Surfing behavior tracking
Social media platform integration
2. Purpose
Non-essential cookies improve our website’s quality, content, and reach by enabling tracking, targeted advertising, user behavior analysis, and social media integration.
3. Legal Basis
Essential cookies are processed based on legitimate interests (Art. 6(1)(f) UK GDPR). Non-essential cookies require your consent (Art. 6(1)(a) UK GDPR).
Newsletter
1. Scope of Processing
You can subscribe to our free newsletter. We collect your email address during subscription, and no data is shared with third parties for newsletter purposes.
2. Purpose
Your email address is used to send the newsletter. Additional data collected during registration prevents misuse of our services.
3. Legal Basis
Processing is based on your consent (Art. 6(1)(a) UK GDPR).
4. Storage Duration
Your email address is stored while your subscription is active. Other registration data is deleted after seven days.
5. Objection
You can unsubscribe at any time via the opt-out link in each newsletter, which also withdraws consent for data storage.
Contact via Email
1. Scope of Processing
You can contact us via email. Data transmitted in your email is stored and used solely for the conversation.
2. Purpose
Processing is necessary to respond to your inquiries.
3. Legal Basis
Processing is based on legitimate interests (Art. 6(1)(f) UK GDPR) or contract performance (Art. 6(1)(b) UK GDPR) if related to a contract.
4. Storage Duration
Data is deleted once the conversation is resolved, with additional data deleted within seven days.
5. Objection
You can object to data storage by emailing info@digitaldesignne.co.uk. All related data will be deleted.
Contact Form
1. Scope of Processing
Our website’s contact form collects:
Email address
First and last name
Phone number
Date and time of submission
2. Purpose
Data is processed to facilitate contact and prevent form misuse.
3. Legal Basis
Processing is based on legitimate interests (Art. 6(1)(f) UK GDPR) or contract performance (Art. 6(1)(b) UK GDPR) if related to a contract.
4. Storage Duration
Data is deleted once the conversation is resolved, with additional data deleted within seven days.
5. Objection
You can object to data storage by emailing [Insert Contact Email]. All related data will be deleted.
Job Applications
1. Scope of Processing
Our website’s job application form or email submissions collect:
Title, first name, last name
Phone number
Email address
Curriculum Vitae
We confirm receipt via email and may include you in our talent pool with consent. Data is used solely for application processing.
2. Purpose
Data is processed to evaluate and process your application and prevent form misuse.
3. Legal Basis
Processing is based on contract initiation (Art. 6(1)(b) UK GDPR) or consent for the talent pool (Art. 6(1)(a) UK GDPR).
4. Storage Duration
Application data is stored for up to three months after the process ends, with additional data deleted within seven days.
Hosting
Our website is hosted by a third-party provider (e.g., Cloudflare), which collects server log file data (browser type, operating system, marketing data) based on legitimate interests (Art. 6(1)(f) UK GDPR). The server is located in the UK.
Geotargeting
We use IP addresses and user-provided data (e.g., postal codes) for regional targeting to display relevant offers. This is based on legitimate interests (Art. 6(1)(f) UK GDPR). You can prevent geotargeting using a VPN or browser settings.
Third-Party Services
We use the following third-party services, each requiring your consent (Art. 6(1)(a) UK GDPR) for non-essential processing:
1. Cloudflare
Purpose: Optimises website loading and security.
Data: User activity, device, and browser information.
2. Facebook Pixel and Retargeting
Purpose: Tracks ad interactions and serves personalised ads.
Data: User activity, device info, ad data.
Opt-Out: https://www.facebook.com/settings
3. Google Analytics and Tag Manager
Purpose: Analyses website usage and manages tags.
Data: User activity, device info, IP address (anonymized).
4. Instagram Plugin
Purpose: Links to our Instagram profile and displays content.
Data: Connection data, IP address.
5. LinkedIn
Purpose: Enhances website usability via LinkedIn integration.
Data: User activity, IP address.
6. Mailchimp
Purpose: Manages newsletter distribution.
Data: Email address, user activity.
Opt-Out: Unsubscribe link in newsletters.
7. YouTube
Purpose: Embeds videos for user engagement.
Data: User activity, IP address.
Opt-Out: https://adssettings.google.com
You can prevent data collection by these services by blocking third-party cookies, using “Do Not Track,” disabling scripts, or installing tools like NoScript (https://noscript.net/) or Ghostery (https://www.ghostery.com).
Updates to This Policy
We may update this Privacy Policy to reflect changes in our practices or legal requirements. Significant updates will be communicated via our website or email.
Contact Us
For questions or to exercise your rights, contact:
Digital Design NE Ltd
8 Guisley Way, Eaglescliffe, TS16 0RF
Email: info@digitaldesignne.co.uk
Phone: (01642) 433 333
Or write to our registered office:
1 Hutton Close, South Church Enterprise Park, Bishop Auckland, Durham, England, DL14 6XG
